Store Policies

Handling

Most orders will be processed within 24 hours after payment is approved.

Shipping

We provide U.S. domesctic shipping and international shipping.

Order all over the US, we provide guaranteed:

1 - 5 business day U.S. Domestic Standard Mail;

1 - 3 business day U.S. Domestic Priority Mail.

Shipment outside the United States, we provide:

International Priority Mail for shipping to other countries.

* Please select U.S. Domestic Priority for shipping to these areas:

P.O. Box address, APO, FPO, AK, HI, PR, VI and GU.

Return Policy

We would accept any return for unsatisfied item within 7 days after you receive the package; No question asked.

For damaged or defective items exchange, we provide free return shipping label.

For item exchange or return, please keep it new with tag and send it back in original package.

Privacy Policy

For certain types of registrations, you may be asked to disclose personal information to us so that we can provide assistance and information to you. Official CUSCUS Store respects individual privacy and value the confidence. We appreciate your trust and is committed to protecting your privacy that we will do so carefully and sensibly. We will never sell or disclose any information that identifies you to a third party without your prior approval.

Official CUSCUS Store may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to: cs@shopcuscus.com with 'unsubscribe' as the subject line.

In order to further increase your personal security while using our website it is recommended that you periodically change your account password and avoid revealing it to other people or exposing it through unsecured protocols.

Official CUSCUS Store does not sell, trade or rent your personal information to others. If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at email or send your comments to: cs@shopcuscus.com. We will use commercially reasonable efforts to promptly respond and resolve any problem or question.

Go Back